Can I return, if my product is damaged / defective /missing pages in book?
Yes, Customers may notify us of any manufacturing defect or damages within 24 hours of the delivery. We will replace the defective/damaged product with a brand-new product at no extra cost.
We will replace the specific product ordered. However, we will not return the book or replace it with another book you want to order.
Damages due to normal wear & tear and negligence on the part of the customer are not returnable at all.
Courier charges in this case will be borne by us. The customer will get a hassle-free replacement in this case.
Do you replace / return, if I don’t like the book I ordered?
No, we cannot replace the book with any other book you want.
Where to notify, in case of problem with an order?
In case of any problem in the order, you can mail us at caharshguptaclasses@gmail.com, we will try to revert you with the solution within 24 ours of your mail.
Will I get the refund if by mistake I have made the payment twice?
Yes we will provide you with the full refund of the amount you have paid by mistake. However, if the product was already shipped, then we will provide the refund after deducting the courier charges.
What if I receive a duplicate / not same product?
You can mail us at caharshguptaclasses@gmail.com, we will replace the product with the actual and original product you ordered. Courier charges in this case will be borne by us. The customer will get a hassle-free replacement in this case..